With the more complex systems, downgrading is also possible to meet simpler demands of a project or in the event of a problem which permits a fault to be bypassed allowing tunnelling to continue, but with the system operating in a more restricted mode.
Given the engineered aspects of reliability and robustness, ZED guidance systems have an expected long operational life if properly maintained and serviced / refurbished between jobs, enabling costs to be spread over several projects.
The company offers full, after sales support, including training and installation on-site, worldwide, with a prompt response to customers and users in the event of breakdown or fault with the supply of spare parts or an Engineer to the site in question. Currently, spare parts and direct service cover is available, locally, within the USA.
